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    RMTeam for Research and Management
    RMTeam is an international company that aims to deliver gradual impact, positive change, and community development through research, economic development, human rights, governance support, and community awareness raising.
  • slidebg1
    RMTeam for Research and Management
    RMTeam is an international company that aims to deliver gradual impact, positive change, and community development through research, economic development, human rights, governance support, and community awareness raising.

About Us

Our Partners

Our Standards

  • Quality Assurance

    As RMTeam is consistently looking to improve the overall organizational performance and guaranteeing the effectiveness of its functions according to standards that are applicable to RMTeam full operational potential. RMTeam has adopted quality management system the influences the following elements:

    • The organizational environment and its changes and the risks associated with it.
    • Organizations structure
    • The varying needs in the work field
    • Objectives
    • Products
    • Employed process.
  • Measurement, Analysis, and Improvement

    The methodology that RMTeam follows is initially establishing the objectives and necessary process to deliver results in accordance with expected outputs, completeness and accuracy of implementation is what eventually pooled in the target improvements based on the assessed situation of the targeted location. Then implement the planned activities. Secondly, the “check process” studying the actual results that measured and collected in the initial phase and compare against the expected results to ascertain any occurred differences. Subsequently request corrective actions on significant difference between the actual and planned results, analyze these variances to determine their root causes.

  • Gender policy

    RMTeam’s gender sensitive policy includes inclusive elements to assure protection of women and children. We provide gender sensitive training to all researchers where they acknowledge their own biases, learn the proper language to use with respect to men, women, and adolescences. Ensuring equitable representation and participation of men and women.

  • Data quality assurance

    In order to ensure collection of quality, valid, reliable and efficient data from the field and utilization of data collected, RMTeam applies multiple rigorous data quality assurance procedures. Initially establishing the objectives and necessary process to deliver results in accordance with expected outputs, completeness and accuracy of implementation is what eventually pooled in the target improvements based on the assessed situation of the targeted location. Then implement the planned activities. Secondly, the “check process” studying the actual results that measured and collected in the initial phase and compare against the expected results to ascertain any occurred differences. Subsequently request corrective actions on significant difference between the actual and planned results, analyze these variances to determine their root causes.

  • Do No Harm (DNH)

    This approach will require understanding the beneficiaries situation in targeted locations, and the everyday challenges that humanitarian assistance program might be facing, and analyze the dividers and connectors. Also analyzing these challenges in order to provide recommendations on maneuvering and some cases find the purpose of the solutions to bridge gaps if any.

  • Employment of Qualifications

    Our approach is to recruit the best skilled personnel to who has the multispectral and multifunctional in terms of managerial and field of work. As well as our commitment to empower and encourage potential individual who aspire to advance a professional career within the humanitarian and development field of work, through providing the necessary training of tools, methodologies, and operational standards.

  • Security

    Considering the highly volatile security situation in areas of conflict where RMTeam is present, the safety of the researchers and field monitors is a top priority. The operation is undertaken by specific security regulations that ensure safety and security of field staff and the data collected. Conducting rapid security assessment of condition of every targeted location, establishing trustworthy relation- ships with active groups on the ground and mapping of key stakeholders. The researchers at RM- Team are technically equipped in terms of how to alert communities, groups in control, or militias about their type of work and its importance to the society, without violating the nondisclosure and confidentiality agreements with the client. Attentiveness is the high standard through Bi-weekly alert, reporting protocol, which includes security updates throughout the project duration, consistent communications mechanism with HQ team, and finally effective clear communication with clients upon occurrence of incidents

BlueData ®

RMTeam’s operation is supported by customized data collection software that is considered easy and assures safety. It is a tool, which enables the operation to thrive at Data collection. This software is initiated through a mobile application that’s designed to collect massive amounts of data. It is practical for productivity; maintain the collected data safe, and environmental friendly. It is a multilingual software, time effective with advanced geography and remote management.

USER ROLES

Control the level of access for each user and create custom user groups to ensure the right people are getting the information they need to be effective.

MULTILINGUAL

Blue Data helps you get your data in any language. Arabic and English, or any other language that you need.

KANBAN VIEWS

Projects and tasks are visually arranged, so that every team member knows what is required to be done at any given time.

RICH MEDIA FIELDS

Easily capture image & audio data. Snap a picture or record a voice response, add context, and submit it with one click.

ACTIVITY STREAM

Receive instant status updates on all project activities from the updates feed; cutting meeting and email communication in half, so you can focus on the important stuff.

NOTIFICATIONS

You won’t miss a thing with Blue Data by getting notified about important events.

OFFLINE DATA COLLECTION

Benefit from the power of offline mobile survey forms. Enjoy full functionality of our Android app without cellular coverage.

DRAG & DROP

Simply drag and drop to add, remove, and re-order survey form components.

Our Team

Bassam Al-Kuwatli
Co-Founder- Managing Director

In October 2013 Bassam co-founded RMTeam for Research and Management, and now serves as the managing director. Bassam has over twenty years experience in information management, project management, international relations, and conflict analysis. He launched a vital conceptual analysis of the Syrian context that shifted all programmatic strategies, which highlighted the need to form a comprehensive understanding of the rising challenges. His primary skill set is focused on diplomacy, global governance, and management of international relations.

Marwa Bouka
Co-Founder- Deputy

Ms. Marwa is the co-founder of RMTeam, and is currently serving as the deputy executive director and the strategic advisor. She has over 15 years of experience, including 10 years within UN agencies that has allowed her to integrate service oriented programmatic skills and development expertise into one body of an international entity that is currently serving as one of the lead companies of third party monitoring and larger scale of research capacity. In the past decade Marwa has covered the entire Middle East region, directing projects that have supported different context of conflicts across the Middle East and North Africa. Her skillset is identified in multipurpose humanitarian and development expertise and a specialist in M&E.

Barry Abdullattif
Conflict Analysis Specialist

Barry joined RMTeam in 2016 as operations manager, managing field monitors and researchers in areas of operation. Barry is responsible for the conflict analysis function at RMTeam through conducting a detailed reading of military movement and the power shift on the ground. He has a comprehensive understanding of the geopolitical sphere related to MENA conflicts. His skill set includes conducting in-depth analyses regarding resources and all countries involved interests, in addition to gathering all necessary information, cross references, and clarification of secondary data, recognizing the opposite point of view and altering tools of research according to credible and accountable references.

Aya Yagan
The head of M&E Department

Aya joined RMTeam in August of 2016, leading major M&E projects throughout the MENA region. Her immense skill set includes designing and conducting quantitative and qualitative analysis of MEAL programs, in addition to overseeing the production of reports, and providing guidance and feedback to clients in order to improve the overall operation.  Aya is a certified trainer on International SPHERE Standards in the delivery of humanitarian aid, with six years of humanitarian and international development experience.

Tarek Kaleih
The Head of Field Operations Department

Tarek is RMTeam’s head of field operations department, responsible for all correspondence between field staff and project managers at HQ, in addition to overseeing all safety and security issues. Tarek has extensive experience in the field of humanitarian aid and emergency response, having spent over seven years working with leading UN agencies and international organizations. His expertise includes emergency response planning and disaster management.

Loay Ausami
Senior M&E Manager / Infrastructure Adviser

Loay joined RMTeam after graduating from civil engineering from Damascus University in 2014. He initially joined as an infrastructure technical officer, and after one year his unique skill set positioned him to lead major infrastructure and rehabilitation projects in terms of monitoring and evaluation quality control, analysis, and reporting.

Mamdouh Azizieh
The head of Research and Development

Mamdouh joined RMTeam in 2016 as a senior data analyst to handle data interpretation, analysis, and reporting. He identifies trends, patterns, and relationships in complex data sets, and procures data from primary and secondary data sources that optimize statistical efficiency and quality. In March of 2017 Mamdouh was promoted to head the Research and Development department at RMTeam to supervise the research staff.

MHD Ashham Alwany
M&E/ Research Manager

Assham is a 2015 Damascus University School of Medicine graduate. He joined RMTeam in 2016 as a monitoring and evaluation program manager and undertook the data analysis and reporting for third party monitoring. Dr. Ashham is responsible for RMTeam public health projects, assuring credibility and accountability of medical service provision and delivery in all areas of operation.

Ahmed Taleb
Monitoring and Evaluation Trainer

Ahmad joined RMTeam as a field assessor training field staff on humanitarian principles, particularly in protection and SGBV. His skill set includes conducting the training of trainers for field officers in areas of operation.

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